Knowledge & AI

Set audience and lifecycle, verify published visibility, and diagnose missing search results.

Review cited evidence, validate proposed actions, and trace agent configuration and runtime decisions.

Diagnose stale provider telemetry and verify that measured usage covers the right organization or project.

7 declared fields for Request / knowledge category. Required fields include Category name, Category code.

13 declared fields for Knowledge base. Required fields include Knowledge base name, Knowledge base type, Knowledge manager, Knowledge owner.

12 declared fields for External knowledge source. Required fields include Connection name, Provider, Source URL, Provider connection configuration.

9 declared fields for Knowledge attachment index. Required fields include Knowledge article, File name, Searchable extracted text.

10 declared fields for External knowledge document. Required fields include External source, Provider document ID, Title.

13 declared fields for AI provider connection. Required fields include Connection name, Provider, Usage scope.

13 declared fields for AI module policy. Required fields include Module key.

8 declared fields for AI guardrail. Required fields include Guardrail name, Type, Scope, Enforcement configuration.

36 declared fields for Knowledge article. Required fields include Short description, Description, Knowledge base, Article content.

A governed knowledge collection populated from one or more external sources.

Reusable enterprise how-to, FAQ, troubleshooting, and reference content.

Problem-derived symptoms, root causes, workarounds, and permanent fixes.

Executable support, recovery, maintenance, and automation procedures.

Controlled policy, standard, compliance, and governance publications.

Index Confluence spaces, pages, comments, and attachments through the Confluence API.

Index articles and attachments from a governed REST API with explicit paging and mappings.

Index governed Shared Drives, folders, Google Workspace documents, and supported file attachments.

Index pages and databases shared with a Notion integration.

Index SharePoint sites, document libraries, pages, lists, and supported attachments through Microsoft Graph.