Integration profile
Knowledge base type · Federated external knowledge
A governed knowledge collection populated from one or more external sources.
Demo baseline · November 13, 2026Prerequisites
- Configured external knowledge source
- Search and attachment indexing enabled
Configuration steps
- Choose source
- Set synchronization cadence
- Define visibility and failure handling
Provider fields
| Field | Type | Requirement and options |
|---|---|---|
External source IDexternalSourceId | text | Required |
Synchronization cadencesyncCadence | select | Requiredhourly, every_6_hours, daily, weekly |
Index attachmentsincludeAttachments | boolean | Optional |
On source erroronSourceError | select | Requiredserve_cached, hide_source, alert_manager |
Verify and troubleshoot
Test with the narrowest supported non-production scope. Confirm that the connection test reaches the expected provider and that the preview or receipt matches the intended scope. Check identity, credential references, network access and provider permissions before retrying. Record the failure stage and redact sensitive payloads when escalating.