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API reference

Published platform gateway operations from specification 1.3.0.

Read the API guide and examples

Admin

/api/admin/users/{userId}/sessions

GET

/api/admin/users/{userId}/sessions/revoke

POST

/api/admin/retention-coverage

GET

/api/admin/saml-providers

GET, POST

/api/admin/saml-providers/{id}

PUT

/api/admin/scim-clients

GET, POST

/api/admin/scim-clients/{id}

PUT

/api/admin/identity-security/audit

GET

/api/admin/identity-provider-profiles

GET

/api/admin/identity-providers

GET, POST

/api/admin/identity-providers/{id}

PUT, DELETE

/api/admin/identity-providers/{id}/test

POST

/api/admin/users/{id}/access

GET, PUT

/api/admin/users/{id}/local-password

POST

/api/admin/platform/{path=**}

GET, PUT

/api/admin/platform

GET

/api/admin/domain-events

GET

/api/admin/domain-events/process

POST

/api/admin/domain-events/consumers/{id}

PUT

/api/admin/domain-events/deliveries/{id}/retry

POST

/api/admin/record-security/schema/{table}

GET

/api/admin/record-security/query

POST

/api/admin/record-security/simulate

POST

/api/admin/record-collaboration

GET

/api/admin/record-collaboration/{path=**}

POST, PUT

/api/admin/record-coverage

GET

/api/admin/record-coverage/{path=**}

GET, POST

/api/admin/ticket-notifications

GET

/api/admin/ticket-notifications/{kind}

POST

/api/admin/ticket-notifications/{kind}/{id}

PUT

Ai

/api/ai/assist

POST

/api/ai/triage

POST

/api/ai/rag/query

POST

/api/ai/control-plane/analytics

GET

/api/ai/interop/mcp

GET, POST

/api/ai/interop/a2a

POST

/api/ai/control-plane/interop

GET

/api/ai/control-plane/interop/verify

POST

/api/ai/control-plane/agents

GET, POST

/api/ai/control-plane/agents/{id}

GET

/api/ai/control-plane/agents/{id}/drafts

POST

/api/ai/control-plane/agents/{id}/publications

POST

/api/ai/control-plane/agents/{id}/promotion

GET

/api/ai/control-plane/agents/{id}/promotion/preview

POST

/api/ai/control-plane/agents/{id}/promotion/import

POST

/api/ai/control-plane/agents/{id}/memory

GET, POST

/api/ai/control-plane/agents/{id}/memory/reviews

POST

/api/ai/control-plane/agents/{id}/governance

POST

/api/ai/control-plane/agents/{id}/runs

POST

/api/ai/control-plane/index

POST

/api/ai/control-plane/modules/{moduleKey}

GET, PUT

/api/ai/control-plane/reservations/{id}/finalize

POST

/api/ai/control-plane/providers

POST

/api/ai/control-plane/providers/{id}/sync

POST

Asset Requests

/api/asset-requests/{id}/retry-fulfillment

POST

/api/asset-requests/{id}/decision

POST

/api/asset-requests/{id}/provision

POST

Auth

/api/auth/sessions

GET

/api/auth/sessions/revoke

POST

/api/auth/activity

POST

/api/auth/mfa/{path=**}

GET, POST

/api/auth/saml/{path=**}

GET

/api/auth/scim/{path=**}

GET, POST, PUT, PATCH, DELETE

/api/auth/saml/{id}/callback

POST

/api/auth/providers

GET

/api/auth/session

GET

/api/auth/local

POST

/api/auth/change-password

POST

/api/auth/logout

POST

/api/auth/oidc/{id}/start

GET

/api/auth/oidc/{id}/callback

GET

Change

/api/change/approval-context

GET

/api/change/risk-questionnaire

GET

/api/change/risk-assessment

POST

/api/change/conflicts

POST

/api/change/application-service/{id}/impact

GET

Cloud

/api/cloud/{path=**}

GET, POST, PUT

Cmdb

/api/cmdb/assurance/audit

GET

/api/cmdb/certification/campaigns

GET

/api/cmdb/normalization/runs

GET

/api/cmdb/assurance/tasks

GET

/api/cmdb/assurance/states

GET

/api/cmdb/operations/cis

GET

/api/cmdb/dependencies/{id}

GET

/api/cmdb/records

GET

/api/cmdb/intelligence

GET

/api/cmdb/intelligence/run

POST

/api/cmdb/{id}/related-tickets

GET

/api/cmdb/{id}/assets

GET

/api/cmdb/{id}/asset-context

GET

/api/cmdb/service-maps/{id}/graph

GET

/api/cmdb/service-maps/{id}/run

POST

/api/cmdb/discovery/ingest

POST

/api/cmdb/assurance

GET

/api/cmdb/assurance/ci/{id}

GET

/api/cmdb/assurance/tasks/{id}

GET

/api/cmdb/assurance/tasks/{id}/actions

POST

/api/cmdb/assurance/tick

POST

/api/cmdb/normalization/run

POST

/api/cmdb/normalization/rules

GET, POST

/api/cmdb/normalization/rules/{id}

PUT

/api/cmdb/certification/policies

GET, POST

/api/cmdb/certification/policies/{id}

PUT

/api/cmdb/certification/policies/{id}/run

POST

/api/cmdb/operations

GET

/api/cmdb/cis/{id}/operations

GET

/api/cmdb/cis/{id}/alignment

GET

/api/cmdb/cis/{id}/health

POST

Customer Service

/api/customer-service/session

GET

/api/customer-service/sla-report

GET

/api/customer-service/snapshot

GET

/api/customer-service/references/{kind}

GET

/api/customer-service/cases

POST

/api/customer-service/cases/{id}

GET

/api/customer-service/cases/{id}/actions

POST

/api/customer-service/tasks/{id}/actions

POST

/api/customer-service/configuration/{entity}

GET, POST

/api/customer-service/configuration/{entity}/{id}

PUT

/api/customer-service/assist

POST

/api/customer-service/playbooks

GET, POST

/api/customer-service/playbooks/{id}

GET, PUT

/api/customer-service/cases/{id}/playbooks

POST

/api/customer-service/playbook-runs/{id}/actions

POST

/api/customer-service/major-cases

GET

/api/customer-service/major-cases/{id}

GET

/api/customer-service/cases/{id}/major-case

POST

/api/customer-service/major-cases/{id}/actions

POST

/api/customer-service/feedback/report

GET

/api/customer-service/feedback/assist

POST

/api/customer-service/cases/{id}/feedback

POST

/api/customer-service/recoveries

GET

/api/customer-service/recoveries/{id}

GET

/api/customer-service/recoveries/{id}/actions

POST

/api/customer-service/recoveries/{id}/assist

POST

Datacenter

/api/datacenter/{path=**}

GET, POST, PUT

Events

/api/events/records

GET

/api/events/alerts

GET

/api/events/ingest/{id}

POST

/api/events/workspace

GET

/api/events/profiles

GET

/api/events/alerts/{id}

GET

/api/events/alerts/{id}/actions

POST

/api/events/records/{id}

GET

/api/events/sources

GET, POST

/api/events/sources/{id}

PUT

/api/events/sources/{id}/validate

POST

/api/events/sources/{id}/demo

POST

/api/events/rules

GET, POST

/api/events/rules/{id}

PUT

/api/events/maintenance

GET, POST

/api/events/maintenance/{id}

PUT

/api/events/sources/{id}/delivery-report

GET

Export

/api/export

GET

Field Configurations

/api/field-configurations

GET

/api/field-configurations/{module}/{field}

PUT

Field Service

/api/field-service/session

GET

/api/field-service/references/{kind}

GET

/api/field-service/snapshot

GET

/api/field-service/work-orders

POST

/api/field-service/work-orders/{id}

GET

/api/field-service/work-orders/{id}/dispatch-preview

GET

/api/field-service/work-orders/{id}/actions

POST

/api/field-service/tasks/{id}/actions

POST

/api/field-service/work-orders/{id}/materials

POST

/api/field-service/work-orders/{id}/change

POST

/api/field-service/materials/{id}/actions

POST

/api/field-service/configuration/{entity}

GET, POST

/api/field-service/configuration/{entity}/{id}

PUT

/api/field-service/schedules/{id}/generate

POST

/api/field-service/assist

POST

Foundation

/api/foundation/{entity}

GET, POST

/api/foundation/{entity}/{id}

GET, PUT, DELETE

Governance

/api/governance

GET

/api/governance/{path=**}

GET, POST, PUT

Graphql

/api/graphql

POST

/api/graphql/schema

GET

Ham

/api/ham/assurance

GET

/api/ham/assurance/{path=**}

GET, POST, PUT

/api/ham/lifecycle-sweep

POST

/api/ham/analytics

GET

/api/ham/governance

GET

/api/ham/governance/settings

PUT

/api/ham/governance/reviews

POST

/api/ham/governance/reviews/{id}

GET

/api/ham/governance/reviews/{id}/actions

POST

Hardware

/api/hardware/availability

GET

Health

/api/health

GET

Integrations

/api/integrations/{kind}/{id}/test

POST

/api/integrations/twilio/major-incidents/{tenantId}/{kind}

POST

/api/integrations/sendgrid/ticket-replies

POST

Knowledge

/api/knowledge/search

GET

/api/knowledge/external/{id}/ingest

POST

/api/knowledge-links/{id}

DELETE

Locations

/api/locations/{id}/ancestry

GET

Major Incidents

/api/major-incidents/notification-preferences

GET, POST

Meta

/api/meta

GET

Outages

/api/outages/session

GET

/api/outages/references/{kind}

GET

/api/outages

GET, POST

/api/outages/{id}

GET

/api/outages/{id}/actions

POST

/api/outages/assist

POST

Overview

/api/overview

GET

Portal

/api/portal/home

GET

/api/portal/catalog

GET

/api/portal/catalog/requests

POST

/api/portal/tickets

GET, POST

/api/portal/tickets/{id}

GET

/api/portal/knowledge

GET

/api/portal/knowledge/{id}

GET

/api/portal/chat

POST

/api/portal/records/{path=**}

GET, POST

Purchase Orders

/api/purchase-orders/{id}/submit

POST

/api/purchase-orders/{id}/reconcile

POST

/api/purchase-orders/{id}/receive

POST

/api/purchase-orders/{id}/cancel

POST

Records

/api/records/{path=**}

GET, POST

Reference Context

/api/reference-context/{entity}

GET

Reference Data

/api/reference-data

GET

Reference Labels

/api/reference-labels/{entity}

GET

Reference Lookups

/api/reference-lookups/{entity}

GET

Relationships

/api/relationships

POST

/api/relationships/{id}

DELETE

Sam

/api/sam/reconcile

POST

/api/sam/analytics

GET

/api/sam/bundle-deployments/{id}/dispatch

POST

/api/sam/governance

GET

/api/sam/governance/settings

PUT

/api/sam/governance/reviews

POST

/api/sam/governance/reviews/{id}

GET

/api/sam/governance/reviews/{id}/actions

POST

/api/sam/bundle-deployments/{id}/refresh

POST

/api/sam/bundle-deployments/{id}/decision

POST

Service Levels

/api/service-levels

GET

/api/service-levels/{path=**}

POST, PUT

Service Operations

/api/service-operations/context/{id}

GET

Service Tasks

/api/service-tasks/{id}

PUT, DELETE

Stockroom Transfers

/api/stockroom-transfers/{path=**}

GET, POST

Suppliers

/api/suppliers/{path=**}

GET, POST, PUT

Work Items

/api/work-items

GET, POST

/api/work-items/{id}

GET, PUT

/api/work-items/{id}/convert

POST

/api/work-items/{id}/relationships

GET

/api/work-items/{id}/knowledge

GET, POST

/api/work-items/{id}/tasks

GET, POST

/api/work-items/{id}/major-incident-integrations

GET

Workplace

/api/workplace/{path=**}

GET, POST