API endpoint
/api/integrations/sendgrid/ticket-replies
POST
Demo baseline · November 13, 2026Endpoint
/api/integrations/sendgrid/ticket-replies. Use the platform base URL for your tenant. Check the active role and tenant before making requests.
POST
Operation ID receiveTicketEmailReply
| Status | Published response |
|---|---|
204 | Signed inbound email processed |
403 | Invalid SendGrid signature |
See API authentication and query examples and Troubleshooting by symptom.