Form reference

CMDB

126 declared fields for Configuration item. Required fields include Name, Description, CI class.

Demo baseline · November 13, 2026

About this form

Use this reference to identify built-in form labels, data types, and validation. Specialized workspaces can render a subset of these fields or provide workflow-specific controls. Your role, record state and tenant configuration can change what you see.

Registry key: cmdb
Record label: Configuration item
Record prefix: CI
Workspace: Open CMDB

Field definitions

Field	Type or reference	Built-in rules	Choices and constraints
IT / OT `technologyType`	text	Read-only Default list field	Class-based technology domain with a governed override in CMDB & CSDM → IT/OT classification overrides.
CI number `number`	text	Read-only Default list field	—
CI health `healthScore`	number	Read-only Default list field	Live operational health. Green 80–100%, yellow 60–79%, red 0–59%. Gray means unmeasured.
Name `title`	text	Required Default list field	—
Description `description`	textarea	Required	—
CI class `cmdbClass`	select	Required Default list field	`base_ci`, `business_capability`, `business_application`, `application_service`, `business_service`, `business_service_offering`, `technical_service`, `technical_service_offering`, `software_environment`, `application`, `endpoint`, `laptop`, `desktop`, `mobile_device`, `printer`, `peripheral`, `server`, `virtual_machine`, `hypervisor`, `cluster`, `container`, `network`, `router`, `switch`, `firewall`, `load_balancer`, `storage`, `storage_array`, `rack`, `database`, `cloud_resource`, `cloud_service`, `software_product`, `software_installation`, `cloud_account`, `cloud_project`, `cloud_subscription`, `cloud_vpc`, `cloud_subnet`, `cloud_security_group`, `cloud_object_storage`, `cloud_managed_database`, `cloud_kubernetes_cluster`, `cloud_load_balancer`, `ups`, `battery_bank`, `pdu`, `rpp`, `ats`, `sts`, `generator`, `transformer`, `switchgear`, `busway`, `power_circuit`, `crac`, `crah`, `chiller`, `cooling_tower`, `pump`, `heat_exchanger`, `coolant_distribution_unit`, `rear_door_heat_exchanger`, `immersion_cooling`, `containment`, `environment_sensor`, `leak_sensor`, `power_meter`, `water_meter`, `fire_suppression`, `access_controller`, `camera`, `patch_panel`, `fiber_distribution_frame`, `cable_circuit`, `optical_transceiver`, `kvm`, `console_server`, `bms_controller`, `dcim_controller`, `plc`, `scada_controller`, `industrial_gateway`
CSDM domain `csdmDomain`	select	Read-only Default list field	Assigned automatically from the selected CI class. `foundation`, `ideation_strategy`, `design_planning`, `build_integration`, `service_delivery`, `service_consumption`, `manage_portfolio`
Operational status `ciStatus`	select	Default list field	Options are tailored to the selected CI class. `operational`, `degraded`, `in_maintenance`, `non_operational`, `retired`
Lifecycle status `installStatus`	select	Optional by default	Physical lifecycle status. In-stock CIs require a stockroom. `on_order`, `in_stock`, `installed`, `in_maintenance`, `pending_retirement`, `retired`
Environment `environment`	select	Optional by default	`production`, `staging`, `development`, `test`, `disaster_recovery`
Business criticality `criticality`	select	Optional by default	`mission_critical`, `high`, `medium`, `low`
Owned by `ownerId`	reference users	Optional by default	—
Managed by `managedById`	reference users	Optional by default	—
Support group `assignmentGroupId`	reference groups	Optional by default	—
Approval group `approvalGroupId`	reference groups	Optional by default	Members of this group can approve problem remediation and changes for this CI.
Business process owner `businessProcessOwnerId`	reference users	Optional by default	Second-level change approver for changes affecting this CI.
Company `companyId`	reference companies	Optional by default	—
Location `locationId`	reference locations	Optional by default	—
Department `departmentId`	reference departments	Optional by default	—
Cost center `costCenterId`	reference cost_centers	Optional by default	—
Asset tag `assetTag`	text	Default list field	—
Serial number `serialNumber`	text	Optional by default	—
Manufacturer `manufacturer`	text	Optional by default	—
Model `model`	text	Optional by default	—
Discovery source `discoverySourceId`	reference discovery_sources	Optional by default	—
IRE rule `ireRuleId`	reference ire_rules	Optional by default	—
Discovery managed `discoveryManaged`	boolean	Optional by default	Enabled label `Managed` Disabled label `Manual`
Last discovered `lastDiscovered`	datetime-local	Optional by default	—
Purchase date `purchaseDate`	date	Optional by default	—
Install date `installDate`	date	Optional by default	—
Warranty expiration `warrantyExpiration`	date	Optional by default	—
Retirement date `retirementDate`	date	Optional by default	—
Parent / located in CI `parentLocationCiId`	reference `__cmdb`	Optional by default	Link equipment to its rack, host or logical parent CI. Use the Location reference for the datacenter, building, floor, room and whitespace hierarchy.
Location code `locationCode`	text	Optional by default	—
Data center code `dataCenterCode`	text	Optional by default	—
Data center type `dataCenterType`	select	Read-only	`non_cloud`, `cloud`
Facility / service provider `provider`	text	Optional by default	—
Availability / resilience zone `availabilityZone`	text	Optional by default	—
Room code `roomCode`	text	Optional by default	—
Zone code `zoneCode`	text	Optional by default	—
Power capacity (kW) `powerCapacityKw`	number	Optional by default	—
Cooling capacity (kW) `coolingCapacityKw`	number	Optional by default	Minimum `0` CI classes ups, battery_bank, pdu, rpp, ats, sts, generator, transformer, switchgear, busway, power_circuit, crac, crah, chiller, cooling_tower, pump, heat_exchanger, coolant_distribution_unit, rear_door_heat_exchanger, immersion_cooling, containment, environment_sensor, leak_sensor, power_meter, water_meter, fire_suppression, access_controller, camera, patch_panel, fiber_distribution_frame, cable_circuit, optical_transceiver, kvm, console_server, bms_controller, dcim_controller, plc, scada_controller, industrial_gateway
Rack capacity `rackCapacity`	number	Optional by default	—
Floor number `floorNumber`	text	Optional by default	—
Rack units `rackUnits`	number	Optional by default	—
Application service `environmentApplicationServiceId`	reference `__application_services`	Optional by default	CI classes `software_environment`
Hardware asset record `assetRecordId`	reference hardware_assets	Read-only	CI classes `endpoint, server, network, storage, rack, printer, mobile_device, peripheral`
Asset lifecycle `assetLifecycleState`	select	Read-only	`ordered`, `received`, `in_stock`, `allocated`, `in_use`, `operational`, `in_transfer`, `leased`, `reclamation`, `decommissioning`, `decommissioned`, `disposed`, `lost`, `stolen` CI classes `endpoint, server, network, storage, rack, printer, mobile_device, peripheral`
Stockroom `stockroomId`	reference stockrooms	Optional by default	Required when lifecycle status is In stock. CI classes `endpoint, server, network, storage, rack, printer, mobile_device, peripheral`
Software product record `softwareProductId`	reference software_products	Read-only	CI classes `software_product, software_installation`
Installed on CI `installedOnCiId`	reference `__cmdb`	Read-only	CI classes `software_installation`
Software version / edition `installedVersion`	text	Read-only	CI classes `software_product, software_installation`
Software publisher `publisher`	text	Read-only	CI classes `software_product`
Software product name `productName`	text	Read-only	CI classes `software_product`
License compliance `licenseCompliance`	select	Read-only	`compliant`, `under_licensed`, `over_licensed`, `unknown` CI classes `software_product`
Licenses owned `licensesOwned`	number	Read-only	CI classes `software_product`
Licenses allocated `licensesAllocated`	number	Read-only	CI classes `software_product`
Application type `applicationType`	select	Optional by default	`saas`, `web`, `desktop`, `mobile`, `integration`, `service` CI classes `business_application`
Application version `applicationVersion`	text	Optional by default	CI classes `business_application`
Vendor `vendor`	text	Optional by default	CI classes `business_application, server, database, network, endpoint`
Application URL `applicationUrl`	url	Optional by default	CI classes `business_application`
Technology stack `technologyStack`	tag_list	Optional by default	CI classes `business_application`
Data classification `dataClassification`	select	Optional by default	`public`, `internal`, `confidential`, `restricted` CI classes `business_application, database, cloud_resource, cloud_service`
Authentication method `authenticationMethod`	select	Optional by default	`sso`, `local`, `oauth`, `service_account`, `certificate`, `none` CI classes `business_application`
Business application `applicationCiId`	reference `__applications`	Optional by default	Every application service must map to one business application CI. CI classes `application_service`
Legacy service offering `serviceOffering`	text	Optional by default	Historical label/association retained. Use CI service assignments and CSDM services & offerings for governed portfolio mapping. CI classes `application_service, business_service, business_service_offering, technical_service, technical_service_offering`
Service owner `serviceOwnerId`	reference users	Optional by default	CI classes `application_service, business_service, business_service_offering, technical_service, technical_service_offering`
Service tier `serviceTier`	select	Optional by default	`tier_0`, `tier_1`, `tier_2`, `tier_3` CI classes `application_service, business_service, business_service_offering, technical_service, technical_service_offering`
Availability target (%) `availabilityTarget`	number	Optional by default	CI classes `application_service, business_service, business_service_offering, technical_service, technical_service_offering`
Recovery time objective (hours) `recoveryTimeObjective`	number	Optional by default	CI classes `application_service, business_service, business_service_offering, technical_service, technical_service_offering`
Recovery point objective (hours) `recoveryPointObjective`	number	Optional by default	CI classes `application_service, business_service, business_service_offering, technical_service, technical_service_offering`
Support hours `supportHours`	select	Optional by default	`24x7`, `business_hours`, `follow_the_sun`, `on_call` CI classes `application_service, business_service, business_service_offering, technical_service, technical_service_offering`
Hostname `hostname`	text	Optional by default	CI classes `server, virtual_machine, hypervisor, network, router, switch, firewall, endpoint, laptop, desktop, cluster, container, load_balancer`
FQDN `fqdn`	text	Optional by default	CI classes `server, virtual_machine, hypervisor, network, router, switch, firewall, cluster, load_balancer`
Operating system `operatingSystem`	text	Optional by default	CI classes `server, virtual_machine, hypervisor, endpoint, laptop, desktop, mobile_device`
OS version `osVersion`	text	Optional by default	CI classes `server, virtual_machine, hypervisor, endpoint, laptop, desktop, mobile_device`
CPU count `cpuCount`	number	Optional by default	CI classes `server, virtual_machine, hypervisor, endpoint, laptop, desktop, mobile_device`
Memory (GB) `memoryGb`	number	Optional by default	CI classes `server, virtual_machine, hypervisor, endpoint, laptop, desktop, mobile_device`
Storage (GB) `storageGb`	number	Optional by default	CI classes `server, virtual_machine, hypervisor, endpoint, laptop, desktop, storage, storage_array`
Virtualization `virtualizationType`	select	Optional by default	`physical`, `virtual_machine`, `container`, `serverless` CI classes `server, virtual_machine, hypervisor`
IP address `ipAddress`	text	Optional by default	CI classes `server, virtual_machine, hypervisor, network, router, switch, firewall, endpoint, laptop, desktop, database, load_balancer, cloud_resource`
MAC address `macAddress`	text	Optional by default	CI classes `server, virtual_machine, hypervisor, network, router, switch, firewall, endpoint, laptop, desktop, mobile_device`
Database engine `databaseEngine`	select	Optional by default	`postgresql`, `mysql`, `sql_server`, `oracle`, `mongodb`, `redis`, `alloydb`, `other` CI classes `database`
Database version `databaseVersion`	text	Optional by default	CI classes `database`
Instance name `instanceName`	text	Optional by default	CI classes `database`
Port `port`	number	Optional by default	CI classes `database`
Hosting server / service `hostingServer`	reference `__cmdb`	Optional by default	CI classes `database`
Cluster name `clusterName`	text	Optional by default	CI classes `database`
Encryption enabled `encrypted`	boolean	Optional by default	CI classes `database`
Backup schedule `backupSchedule`	text	Optional by default	CI classes `database`
Device type `networkDeviceType`	select	Optional by default	`router`, `switch`, `firewall`, `load_balancer`, `wireless_controller`, `vpn_gateway` CI classes `network, router, switch, firewall`
Management IP `managementIp`	text	Optional by default	CI classes `network, router, switch, firewall`
Firmware version `firmwareVersion`	text	Optional by default	CI classes network, router, switch, firewall, ups, battery_bank, pdu, rpp, ats, sts, generator, transformer, switchgear, busway, power_circuit, crac, crah, chiller, cooling_tower, pump, heat_exchanger, coolant_distribution_unit, rear_door_heat_exchanger, immersion_cooling, containment, environment_sensor, leak_sensor, power_meter, water_meter, fire_suppression, access_controller, camera, patch_panel, fiber_distribution_frame, cable_circuit, optical_transceiver, kvm, console_server, bms_controller, dcim_controller, plc, scada_controller, industrial_gateway
Network zone `networkZone`	select	Optional by default	`internet`, `dmz`, `internal`, `restricted`, `management` CI classes `network, router, switch, firewall`
Rack location `rackLocation`	text	Optional by default	CI classes `network, router, switch, firewall, server, hypervisor`
Port count `portCount`	number	Optional by default	CI classes `network, router, switch, firewall`
Endpoint type `endpointType`	select	Optional by default	`laptop`, `desktop`, `mobile`, `tablet`, `thin_client`, `printer` CI classes `endpoint, laptop, desktop, mobile_device`
Assigned user `assignedUserId`	reference users	Optional by default	CI classes `endpoint, laptop, desktop, mobile_device`
Encryption status `encryptionStatus`	select	Optional by default	`encrypted`, `not_encrypted`, `unknown` CI classes `endpoint, laptop, desktop, mobile_device`
Cloud provider `cloudProvider`	select	Optional by default	`google_cloud`, `aws`, `azure`, `oracle_cloud`, `ibm_cloud`, `alibaba_cloud`, `private_cloud`, `other` CI classes `cloud_resource, cloud_service, cloud_data_center`
Account / project / subscription ID `cloudAccountId`	text	Optional by default	CI classes `cloud_resource, cloud_service, cloud_data_center`
Region `cloudRegion`	text	Optional by default	CI classes `cloud_resource, cloud_service, cloud_data_center`
Resource ID `cloudResourceId`	text	Optional by default	CI classes `cloud_resource, cloud_service, cloud_data_center`
Cloud service type `cloudServiceType`	text	Optional by default	CI classes `cloud_resource, cloud_service, cloud_data_center`
Resource state `cloudResourceState`	select	Optional by default	`running`, `stopped`, `suspended`, `provisioning`, `deleted` CI classes `cloud_resource, cloud_service, cloud_data_center`
Cluster type `clusterType`	select	Optional by default	`kubernetes`, `database`, `compute`, `high_availability`, `other` CI classes `cluster`
Node count `nodeCount`	number	Optional by default	CI classes `cluster`
Container image `containerImage`	text	Optional by default	CI classes `container`
Namespace `containerNamespace`	text	Optional by default	CI classes `container`
Load balancer type `loadBalancerType`	select	Optional by default	`application`, `network`, `gateway`, `global`, `internal` CI classes `load_balancer`
Storage type `storageType`	select	Optional by default	`block`, `object`, `file`, `database`, `backup` CI classes `storage, storage_array`
Capacity (GB) `capacityGb`	number	Optional by default	CI classes `storage, storage_array`
Legacy business services `businessServices`	list_collector `__business_services`	Optional by default	Historical label/association retained. Use CI service assignments and CSDM services & offerings for governed portfolio mapping.
Legacy technical services `technicalServices`	list_collector `__technical_services`	Optional by default	Historical label/association retained. Use CI service assignments and CSDM services & offerings for governed portfolio mapping.
Legacy application services `applicationServices`	list_collector `__application_services`	Optional by default	Historical label/association retained. Use CI service assignments and CSDM services & offerings for governed portfolio mapping.
Legacy supporting configuration items `supportingCis`	list_collector `__cmdb`	Optional by default	Infrastructure or non-application CIs supporting this service.
Created `createdAt`	text	Read-only Default list field	—
Updated `updatedAt`	text	Read-only	—
Customer account `dcAccountId`	reference customer_accounts	Optional by default	—
Rated power (kW) `ratedPowerKw`	number	Optional by default	Minimum `0`
Supply voltage `voltage`	number	Optional by default	Minimum `0`
Electrical phases `phases`	number	Optional by default	Minimum `0`
Rated capacity (kVA) `capacityKva`	number	Optional by default	Minimum `0`
Power feed A/B `powerFeed`	text	Optional by default	—
Demo record key `demoKey`	text	Hidden by default	Stable identifier used by the idempotent demo fixture loader.
Demo dataset `demoDataset`	text	Hidden by default	Synthetic demonstration records. Not actual organizational inventory, financials or execution evidence.

Related procedure: Model and reconcile configuration items.

Verification evidence

The disposable audit exercised 60 applicable validation assertions on this definition. The authenticated collection read returned HTTP 200. See the verification matrix for scope.

Collection read results by built-in role

These statuses were observed over HTTP with one role per disposable MFA account. A successful list response can be empty and does not establish individual record, field, or write access.

Role	HTTP status
Asset Manager	200
Change Manager	200
CMDB Manager	403
Contract manager	200
Customer service agent	200
Customer service customer	403
Customer service manager	200
Datacenter Customer	403
Datacenter Fulfiller	200
Datacenter Manager	200
Datacenter Vendor	403
EH&S auditor	403
EH&S manager	403
Executive Reader	200
Field service dispatcher	200
Field service technician	200
HR case agent	403
HR knowledge manager	403
HR lifecycle manager	403
HR profile manager	403
Employee Relations investigator	403
HR service catalog administrator	403
Inventory Counter	403
ITIL Fulfiller	403
Knowledge Manager	200
Business Manager	200
Platform Administrator	200
Service Desk Agent	200
Vendor manager	200
Third-party risk manager	200
Employee with no workspace role	403

Edit and verify

Open the list from the appropriate workspace and select an existing record or a permitted create action. Confirm the intended tenant and record number.
Use the visible controls for the current record type and state. For reference fields, select a returned record from the lookup. Fill visible required fields and use the dedicated workflow action when the record has approval or completion gates.
After saving, reopen the record and compare its persisted values, state and activity to the intended change. Check the downstream linked record when the action creates one.

Troubleshoot

Missing field or control: compare the role, module, record state, form conditions and tenant overrides.
Lookup returns no result: check that the referenced record is active, in scope and compatible with the current field.
Save is rejected: keep the exact validation message and compare the field key, choice, constraints and required related records.
See Edit and troubleshoot records and Configuration Studio.