Software product model

Class policy

Class key

software_product

Parent class

base_ci

Family and category

software · software

CSDM domain

foundation

Principal class

No

HAM / SAM policy

— / SAM

Identification fields

publisher, title, installedVersion

Operational statuses

operational, in_maintenance, requested, deploying, installed, degraded, failed, removing, removed, retired

Lifecycle statuses

Class fields

technologyType, number, cmdbClass, csdmDomain, ciStatus, title, description, ownerId, managedById, assignmentGroupId, approvalGroupId, companyId, locationId, dcAccountId, createdAt, updatedAt, environment, criticality, installDate, retirementDate, departmentId, costCenterId, discoveryManaged, discoverySourceId, ireRuleId, lastDiscovered

Parent required

No

Allowed parent classes

See the CI form and relationship policy

Create or reconcile a CI

In CMDB, select the class, fill its identity fields, then verify the record's class, source and relationships after save or ingestion. For a possible duplicate, compare the source identity and class identifiers before changing the reconciliation rule. See Model and reconcile configuration items.