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Form reference

CI class manager

12 declared fields for CI class. Required fields include Class name, Class key.

Demo baseline · November 13, 2026
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About this form

Use this reference to identify built-in form labels, data types, and validation. Specialized workspaces can render a subset of these fields or provide workflow-specific controls. Your role, record state and tenant configuration can change what you see.

Registry key
ci_classes
Record label
CI class

Field definitions

FieldType or referenceBuilt-in rulesChoices and constraints
Class name
name		textRequired
Default list field		—
Class key
classKey		textRequired
Default list field		—
Parent class
parentClassKey		textDefault list field—
CSDM domain
csdmLayer		selectDefault list fieldfoundation, ideation_strategy, design_planning, build_integration, service_delivery, service_consumption, manage_portfolio
Class category
category		selectDefault list fieldservice, application, compute, network, storage, endpoint, software, data_center, location, cloud, base
Principal class
principal		booleanDefault list field—
Data center classification
dataCenterType		selectOptional by defaultnon_cloud, cloud
Identification attributes
identifierFields		tag_listOptional by default—
Purpose
description		textareaOptional by default—
Active
active		booleanDefault list field—
Created
createdAt		textRead-only—
Updated
updatedAt		textRead-only—

Related procedure: Model and reconcile configuration items.

Verification evidence

The disposable audit exercised 8 applicable validation assertions on this definition. The authenticated collection read returned HTTP 200. See the verification matrix for scope.

Collection read results by built-in role

These statuses were observed over HTTP with one role per disposable MFA account. A successful list response can be empty and does not establish individual record, field, or write access.

RoleHTTP status
Asset Manager200
Change Manager200
CMDB Manager403
Contract manager200
Customer service agent200
Customer service customer403
Customer service manager200
Datacenter Customer403
Datacenter Fulfiller200
Datacenter Manager200
Datacenter Vendor403
EH&S auditor403
EH&S manager403
Executive Reader200
Field service dispatcher200
Field service technician200
HR case agent403
HR knowledge manager403
HR lifecycle manager403
HR profile manager403
Employee Relations investigator403
HR service catalog administrator403
Inventory Counter403
ITIL Fulfiller403
Knowledge Manager200
Business Manager200
Platform Administrator200
Service Desk Agent200
Vendor manager200
Third-party risk manager200
Employee with no workspace role403

Edit and verify

  1. Open the list from the appropriate workspace and select an existing record or a permitted create action. Confirm the intended tenant and record number.
  2. Use the visible controls for the current record type and state. For reference fields, select a returned record from the lookup. Fill visible required fields and use the dedicated workflow action when the record has approval or completion gates.
  3. After saving, reopen the record and compare its persisted values, state and activity to the intended change. Check the downstream linked record when the action creates one.

Troubleshoot

  • Missing field or control: compare the role, module, record state, form conditions and tenant overrides.
  • Lookup returns no result: check that the referenced record is active, in scope and compatible with the current field.
  • Save is rejected: keep the exact validation message and compare the field key, choice, constraints and required related records.
  • See Edit and troubleshoot records and Configuration Studio.