Qintorava DocsProduct documentation
CI class

Software environment

A logical runtime environment related to an application service.

Demo baseline · November 13, 2026
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Class policy

Class key
software_environment
Parent class
base_ci
Family and category
service · application
CSDM domain
service_delivery
Principal class
No
HAM / SAM policy
— / —
Identification fields
title, environmentApplicationServiceId, environment
Operational statuses
in_maintenance, proposed, ready, operational, degraded, partially_operational, non_operational, disaster_recovery_standby, retired
Lifecycle statuses
Class fields
technologyType, number, cmdbClass, csdmDomain, ciStatus, title, description, ownerId, managedById, assignmentGroupId, approvalGroupId, companyId, locationId, dcAccountId, createdAt, updatedAt, businessProcessOwnerId, criticality, environment, departmentId, costCenterId, discoveryManaged, discoverySourceId, ireRuleId, lastDiscovered, serviceOffering, serviceOwnerId, serviceTier, availabilityTarget, recoveryTimeObjective, recoveryPointObjective, supportHours
Parent required
No
Allowed parent classes
See the CI form and relationship policy

Create or reconcile a CI

In CMDB, select the class, fill its identity fields, then verify the record's class, source and relationships after save or ingestion. For a possible duplicate, compare the source identity and class identifiers before changing the reconciliation rule. See Model and reconcile configuration items.